CHALLENGES OF INTELLIGENT QUALITY MANAGEMENT
2019-05-23 - How quality management changed in industrial production and manufacturing
RELEASE OF ISO 9001:2015
What is new?
22 December 2015: Gunter Effenberger
Since ISO 9001:2015 has been published on 1 November 2015, both basic standards of the ISO 9000 family
- ISO 9000 covering the basic concepts and language of quality management systems and
- ISO 9001 setting out the requirements of a quality management system
became a single EN ISO standard. In the run-up to the publication, we have already learned about various new contents, especially new requirements of a quality management system. We are familiar with at least some keywords describing the following topics:
- Context of the organization
- How to address risks and opportunities
- Role of management representative for quality management systems disappeared
- Quality manual no longer mandatory
- Knowledge as a resource
It is also known that the new standard keeps the process-oriented approach of a quality management system – an approach which has been favoured since 2000. However, it has been extended and tightened beyond doubt by adding issues such as “performance indicators to measure the effectiveness of processes“ and “how to address risks and opportunities“.
What most of us are not acquainted with are the many little changes in the ISO 9001 structure of requirements; they only become apparent in a detailed analysis of the text. As the following examples show (list is not intended to be exhaustive), you will immediately start considering how to translate these small changes into and implement them in an available quality management system.
- The topic of “control of measuring and monitoring devices“ (1994/2000) now becomes “monitoring and measuring resources“ (2015) dedicating an entire subsection to “measurement traceability” for measuring equipment. Since the activity of “controlling” has a precise meaning now, you have to analyse and assess the fitness for purpose of measuring and technical equipment observing and monitoring the process.
- There are four text passages demanding controlled and documented operations to address changes in the quality management system...
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